Laurel Auto Repair

I am truly sorry to hear about this. Each vehicle has very specific torque specifications and procedures that are supposed to be followed. Each team member is equipped with the proper tools and information. I appreciate your review very much and I would really like to discuss this with you further at your convenience.

Keisha! You are an amazing client to have and I am so glad you found us. Your Mercedes has been in excellent hands since I first performed your Maryland State Inspection and I appreciate the trust you have put in me and my team since then. I am also grateful to you for referring your friends and family too, that really means a lot to us. I am proud to be your automotive home FOR LIFE!

Althea, thank you very much for your glowing review! I love that we are your new automotive home, especially when there are a lot of car repair places in Laurel, Maryland. I do believe in taking care of my automotive family and we are glad to welcome you.

It was great to see you today Buddy. I know we didn't have a bay available when you stopped by and the Front Suspension images I looked up didn't match what the other Auto Shop told you. You are right though, I am here to help with whatever you need--when you are coming back to Laurel, MD let me know and I will get your Chevy on the lift and find out what is making the Clunking Noise for you. I hope you and the family have a great Christmas!

Nina, thank you for opportunity to take care of you and your Ford Escape. I am glad that our Maryland State Inspection and customer service earned 5 stars! Welcome to our Automotive Family!

Babette, thank you for sharing your experience with your Mazda! Having an unexpected break-down can really put a damper on your plans. Because we were able to evaluate what type of break-down your Mazda had, we knew whether a Mobile Service would be practical or not--both for time and cost. Creating easy, contact-less, and convenient service is important to our clients and it is important to us too. Welcome to our Automotive Family. I look forward to being your partner in the life of your car!

Carl, we know what it means when your truck goes down. You need it to do your job--you have clients depending on you. Getting your liftgate functional so you could get your truck on the road was just as important to us as it was to you. I appreciate the opportunity to take care of you and your truck. Safe travels, sir!

Tutu, I LOVE this review. As you saw for yourself, we are in the Laurel Commerce Center and we are surrounded by Car Repair Shops. My team and I do offer something that many Auto Shops do not and I thank you for choosing us to take care of you and your Car.

Alexander, it was a pleasure meeting you and your wife. Thank you again for the trust and the opportunity to take care of both of your vehicles and get you through the Maryland State Inspection process. Please don't hesitate to reach out to me or my team anytime. Welcome to your new Automotive Family!

Thank you for your review! Earning 5 stars means we are accomplishing our missing--"Fixing cars is what we do. Taking care of people is who we are!"