They tried to get over on me a few weeks ago. They tried to charge me over $400 just to put in a rack and pinion boot and told me it was going to take 3 hours to put on. I knew that didn’t sound right because it shouldn’t take that long just to put one boot on. I went to another mechanic and it only took him 30 minutes and charged me only $125. He’s a mobile mechanic so he doesn’t even have all the tools a shop would have and still got the job done in a decent time frame. That’s how I know A. Anthony’s was trying to screw me over. Don’t be fooled by their good hospitality, that’s just a ploy to make you think they’re legit and genuine.
Mr. Osborne, I am sorry you felt like we were trying to "get over" on you. Let's talk about your estimate in detail! You had initially requested an estimate to install your bellow boot. I know you were not sure if you were a hydraulic rack & pinion or electric and if you needed the left or the right. I was really glad when you came it to let us evaluate what you needed and if the boot kit you bought would work. I let you know that it would be $230.79 to remove your outer tie rod, install the new bellow boot, and reinstall the outer tie rod. I included an alignment for $149.99 in my estimate as well. The last thing I would want to do is have to call you back and say "Mr. Osborne, you are going to need an alignment and it will be extra." I apologize for not being clear--the boot installation, the alignment, and the courtesy Digital Vehicle Inspection would take approximately three hours. While our good hospitality is genuine, I am sorry you were not satisfied with the value we offered. I am very happy you received service and got the boot taken care of! I wish you safe travels.
- A Anthony Mobile Vehicle Service, Inc.